§ 1 scope

1.1 These general terms and conditions apply to your booking with Friesacher GmbH.

Friesacher GmbH

Hellbrunnerstrasse 17,

5081 Anif,

Austria

§ 2 Definition of Terms

2.1 Definition of terms: “Proprietor”: is a natural or legal person who accommodates guests for a fee. “Guest”: is a natural person who uses accommodation. As a rule, the guest is also the contractual partner. Guests are also those people who travel with the contractual partner (e.g. family members, friends, etc.). “Contractual partner”: is a natural or legal person in Germany or abroad who concludes an accommodation contract as a guest or for a guest. “Consumer” and “Entrepreneur”: The terms are to be understood in the sense of the Consumer Protection Act 1979 as amended. “Accommodation contract”: is the contract concluded between the accommodation provider and the contractual partner, the content of which is regulated in more detail below.

§ 3 Conclusion of the contract – deposit

3.1 The accommodation contract is concluded when the accommodation provider accepts the order of the contract partner. Electronic declarations are deemed to have been received if the party for whom they are intended can call them up under normal circumstances and access takes place during the announced business hours of the accommodation provider.

3.2 The accommodation provider is entitled to conclude the accommodation contract on the condition that the contractual partner pays a deposit. In this case, the accommodation provider is obliged to inform the contractual partner of the required down payment before accepting the written or verbal order from the contractual partner. If the contractual partner agrees to the down payment (in writing or orally), the accommodation contract is concluded upon receipt of the declaration of consent for the contractual partner to pay the down payment to the accommodation provider.

3.3 The contractual partner is obliged to pay the deposit at least 7 days (received) before the accommodation. The contractual partner bears the costs for the money transaction (e.g. transfer fees). The respective conditions of the card company apply to credit and debit cards.

3.4 The deposit is a partial payment of the agreed fee.

§ 4 Beginning and end of the accommodation

4.1 Unless the accommodation provider offers a different time to move into, the contractual partner has the right to move into the rented rooms from 4 p.m. on the agreed day (“day of arrival”).

4.2 If a room is used for the first time before 6 a.m., the previous night counts as the first overnight stay.

4.3 The rented rooms must be vacated by the contractual partner by 12 noon on the day of departure. The accommodation provider is entitled to invoice an additional day if the rented rooms are not vacated on time.

§ 5 Withdrawal from the accommodation contract – cancellation fee Withdrawal by the accommodation provider

5.1 If the accommodation contract provides for a down payment and the contract partner has not paid the down payment on time, the accommodation provider can withdraw from the accommodation contract without a grace period.

5.2 If the guest does not appear by 6 p.m. on the agreed day of arrival, there is no obligation to provide accommodation, unless a later arrival time has been agreed.

5.3 If the contractual partner has made a down payment (see 3.3), however, the rooms will remain reserved until 12 noon on the day following the agreed arrival date at the latest. In the case of advance payments of more than four days, the obligation to provide accommodation ends at 6 p.m. on the fourth day, with the day of arrival being counted as the first day, unless the guest announces a later day of arrival.

5.4 The accommodation contract can be terminated by the accommodation provider by a unilateral declaration for objectively justified reasons up to 3 months before the agreed arrival date of the contractual partner at the latest, unless otherwise agreed. Withdrawal by the contractual partner – cancellation fee

5.5 Up to 3 months before the agreed arrival date of the guest at the latest, the accommodation contract can be canceled without paying a cancellation fee by means of a unilateral declaration by the contractual partner.

5.6 Outside the scope of § 5.5. Withdrawal by unilateral declaration by the contractual partner is only possible within the specified period, subject to payment of the following cancellation fees: – up to 1 month before the day of arrival, 40% of the total arrangement price; – up to 1 week before the day of arrival 70% of the total arrangement price; – in the last week before the day of arrival 90% of the total arrangement price. 5 to 3 months 3 months to 1 month 1 month to 1 week No cancellation fees in the last week 40% 70% 90% hindrances to arrival

5.7 If the contractual partner cannot appear at the accommodation facility on the day of arrival because unforeseeable, extraordinary U